PRIVACY POLICY

Winfinity Competitions Ltd

Last updated: 03/01/2026

This Privacy Policy explains how Winfinity Competitions Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website and participate in our competitions.

We are committed to protecting your privacy and handling your data securely and lawfully.

If you have any questions, please contact us:

Winfinity Competitions Ltd
Email: [Insert]
Registered Address: 102 Mill Street, Liverpool, L8 5UD
Company number: [Insert if available]

We are the Data Controller for the purposes of UK GDPR.

1. Information We Collect

We collect information that you provide directly and information collected automatically when you interact with our website.

1.1 Information you provide

• Name
• Date of birth (to verify age)
• Postal address
• Email address
• Telephone number
• Payment details (processed by our payment provider — we do not store full card details)
• Account login details
• Competition entries and answers
• Communications you send us (support messages, complaints, etc.)

1.2 Information collected automatically

• IP address
• Device type and browser information
• Pages visited and time spent on the website
• Cookies (see Section 9)

2. How We Use Your Information

We process your personal data for the following purposes:

• To create and manage your account
• To verify eligibility (including age and identity)
• To process competition entries and payments
• To select, notify and publish winners (where appropriate)
• To deliver and arrange prizes
• To provide customer support
• To comply with legal and regulatory obligations
• To prevent fraud, misuse and suspicious activity
• To improve and optimise our website and services
• For marketing, where you have given consent or where permitted by law

3. Legal Bases for Processing

We process personal data under the following lawful bases:

• Contract – processing necessary to provide our services and competitions
• Legal obligation – where the law requires us to keep or share data
• Legitimate interests – running and improving our business, preventing fraud, ensuring fair competitions
• Consent – for marketing communications or cookies where applicable

You can withdraw consent at any time (see Section 7).

4. Sharing Your Information

We only share your data where necessary and appropriate.

We may share your data with:

• Payment processors and banks
• Prize fulfilment partners and couriers
• IT, hosting and website service providers
• Identity verification providers (if required)
• Professional advisers (legal, financial, auditors)
• Law enforcement or government agencies where legally required

We do not sell your personal data.

Where data is transferred outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses).

5. Winner Information & Publicity

If you win a prize, we may publish limited details to demonstrate that a valid award took place, such as:

• first name
• county or town
• photo/video (if provided or agreed)

You may request additional privacy, but we may still be legally required to publish basic winner information.

6. How Long We Keep Your Information

We keep personal data only as long as reasonably necessary:

• Account information – while your account remains active
• Competition records – typically up to 6 years for audit, tax and compliance
• Marketing data – until you unsubscribe or withdraw consent

When data is no longer needed, we securely delete or anonymise it.

7. Your Rights (UK GDPR)

You have the following rights:

• Right to access – request a copy of your data
• Right to rectification – correct inaccurate information
• Right to erasure – request deletion in certain circumstances
• Right to restrict processing
• Right to object to processing (including marketing)
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise your rights, contact: [Insert email]

8. Marketing

We may send marketing emails about competitions, promotions, or updates only where:

• you have opted in; or
• you are an existing customer and marketing is relevant and permitted by law.

You can unsubscribe at any time using the link in our emails or by contacting us.

9. Cookies & Tracking

We use cookies to:

• operate the website
• remember preferences
• analyse site performance
• improve user experience
• support marketing (where consented)

Where required, we will ask for consent via our cookie banner.
For more detail, see our Cookie Policy.

10. Security

We take appropriate technical and organisational security measures to protect your data, including:

• encryption where appropriate
• access controls and authentication
• secure hosting and backups
• staff training and confidentiality controls

However, no system is completely secure and we cannot guarantee absolute security.

11. Children

Our services are strictly for people 18+.
We do not knowingly collect data from children. If we become aware that a minor has provided information, we will delete it.

12. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Please read their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last updated” date will change.

Continued use of the website means you accept the revised policy.

14. Contact Us

If you have questions or concerns about this policy or your data:

Winfinity Competitions Ltd
Email: [Insert]
Address: 102 Mill Street, Liverpool, L8 5UD